I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. Blu-ray player. 08:35 PM. HDMI is playing sound on my TV but no picture, other than the wallpaper, no video. How to connect a product with a DVI output to a TV with a HDMI input. By using this site, you accept the, Simply ask a new question if you would like to start the discussion again. in TV mode sound is too low and picture quality is not HDMI. For future reference, you should always provide the model or product number of the computer and it would help to have the make/model of the TV, as well. Change Audio Output to Stereo; The HDMI graphics card may support HDMI Video, but may not support HDMI Audio; if your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. For this you need to uninstall the Intel Chipset Driver 10.1.1.7 first and reinstall it again. Also tried all the other HDMI ports on the TV. Symptoms can include hearing sound but not seeing any picture ad/or messages indicating that the picture format is not supported. ‎01-31-2018 The TV only display's the wallpaper from the laptop and the mouse pointer is absent. However, we can still watch cable TV (hooked to the box by the HDMI cable) through the TV … read more. What is the exact laptop model no? If the problem persists: Applicable Products and Categories of This Article. So most people do the mistake of uninstalling the Intel (R) HD Graphics card and reinstall them. 3 – Be sure the TV is set to the correct input. Thank you for the additional information, @sicla41. I'll be glad to assist you. Didn't find what you were looking for? TV Has No Sound: Questions And Answers. Any suggestions? If the issue is resolved, try connecting back to the previous HDMI port and check if picture is available. This link will help you to find the model no: http://hp.care/2bygf7l. new HDMI cord ‎02-17-2018 02:32 PM. If you've switched on your TV and the sound comes through fine, but you're not seeing any picture; there are 3 potential issues. - edited Next, swap the TV to the appropriate input. on other devices that don't use the ROKU. Hello There is no sound when we are watching Sky channels through our Sky + box, the sound on the TV works fine for iplayer and Netflix though. The TV recognizes the device, and plays the video sound only, the TV only display's the wallpaper from the laptop,  no mouse pointer. With the sound issue isolated to a single input, try these steps: Make sure the A/V cable(s) you're using (generally HDMI or RCA) are correctly and securely connected to both the TV's A/V-In port and the media device's A/V-Out port. If you use an analogue cable, please refer to this article. The picture is fine but there's no sound, it says that the "Spatial sound" is off and doesn't give me an option to turn the sound on for anything but headphones. I have restarted the box and checked the cabling, all seems fine. . However, you can still connect the device using a VGA-to-HDMI … 2 – Unplugging the TV and everything hooked to it, then plugging it back in may clear the problem. This tutorial will show you step by step how to solve this sound … First Poster ‎26-08-2017 01:38 AM. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Didn't find what you were looking for? Next, swap the TV to the appropriate input. I have even seen cases where HDMI problems cause "snow" in the picture and hissing sounds in the audio. A menu will appear on the right side of your monitor showing "PC screen only", "Duplicate", "Extend" or "Second screen only". Plug back in and SOMETIMES it may work and fix your issue. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved. No updates available, the other laptop plays great thru the TV (also an HP),  new HDMI cable. I have a Ue55hu8500t tv. 08:34 PM You should type into the Search box in the lower left corner the following:  "Project to a second screen". VGA: If you have an old-school VGA port, you won't get the best picture quality on your TV, and definitely no audio. The information shared helps in fixing various HDMI issues. Try a few simple things first to try and fix your TV before replacing parts… 1 – Unplug TV overnight. I get a great picture but no sound. Changed output video format in all possible ways. Flat Screen TV Has Sound But No Picture. Now there is no sound, but only picture. Changed the resolution. The video plays fine on the laptop and the sound transfers to the tv like its supposed to. HDMI is better than similar interfaces like component video cable in picture quality, surround-sound audio, 3D support, and more … † The opinions expressed above are the personal opinions of the authors, not of HP. For example you have no sound on HDMI TV when connected to Windows 10 on an Acer E5-571 laptop. When do you get a black or blank screen with sound? I have my iPad2 connected to my tv with a camera kit (iPad connector to red, white and yellow plugs). Sound is fine, but no picture, and in the display settings it dousn't show a second screen,  Have tried updating the drivers in Device Manager but still nothing. If your TV has a picture but no sound coming out of the speakers, there are a few things you can easily check. HDMI 1, HDMI 2, Component 1, Component 2, etc.) I can change the audio output to HDMI, but no sound goes through. ... On my Sony Bravia KDL 52XBR9 there is a clear picture but no sound when using HDMI 1 input through cable box. TV Has Sound But No Picture Troubleshooting Guide - YouTube † The opinions expressed above are the personal opinions of the authors, not of HP. Where there is a bad connection, faulty cables or improper installation. Not the HDMI cable as it works from iPad. When you try to play a TV show or movie. No audio when the computer is connected to a TV with an HDMI connection. On standard TV’s (non HDTV), you may have only 2 choices, TV or Video. If you are using a DVI-to-HDMI adapter, select DVI as the source. Select the correct source on the HDTV monitor or TV. Maddogcat. Had U-verse. My G53 has been back to ASUS here in Melb for repairs twice earlier this year and I have not played video back … (ie. Re: All sound, no picture I am having this problem too, but it is on ALL ROKU channels -- Amazon Prime, Netflix, YouTube, PBS, etc. TV Sound but no Picture. There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. I was on the xbox and all of a sudden the picture broke up and disappeared. Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). Plus, HDMI Consumer Electronics Control issues can cause any component to act in unpredictable ways . Tried VGA with the same TV, it worked. Unable to select one of the inputs on the TV. Can't get a picture from TV using HDMI. new HDMI cord, Simply ask a new question if you would like to start the discussion again. We have prepared a simple video to assist you in selecting the correct HDMI settings. I understand that you have connected an HDMI TV to your HP laptop and only the sound can be heard. When connecting your computer to an HDMI device, such as a monitor, TV, or surround sound speakers, you might encounter display or sound issues. Blu-ray players. Try connecting to a different HDMI port on the TV. Thanks Note: You can also press "Windows key" + P to get the menu. No sound using TV as monitor with HDMI cable I use my tv as a monitor for my computer and the sound has suddenly stopped working. Mark as New; Bookmark; Subscribe; Mute; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎26-08-2017 01:38 AM. If the source is correct ensure set-top box has sync: Verify that the green "Link" light is illuminated on the STB. Hope this helps Keep me posted. Ask the community. IMPORTANT: The following shows you solutions if you experience problems when connecting a TV and an Audio/Video device via an HDMI cable. If I put TV in HDMI mode sound is fine but the picture no longer fills the screen. During my research, I found the following information: Check that the display is connected to the computer and turned on. HP Recommended. Used to work great. Tried out different refresh rates. See below for the best solutions to fix a TV with no sound. ‎01-31-2018 Congratulations, your TV has sound! Hi all, just connected my G53 up to the TV via HDMI . BRAVIA TV … I connect my iphone 5SE to my TV via a Dock Connecter and an HDMI cable. Update the BIOS and the video drivers to the latest version available for your computer. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. But this does not solve the problem. By using this site, you accept the. We are assuming that you already turned the volume up on your TV using the remote control and the buttons on the TV itself. Method 7: Use Sound Troubleshooter. 1. Background: Before HDMI, there was a perfectly good digital signal interface called DVI. Turned the laptop off and then back on again while TV was still connected and powered on. First things first: This article troubleshoots problems when connecting an Audio/Video device to your TV with an HDMI cable. You may also refer to this HP document. Use the information in this document to check your settings and troubleshoot problems. Just bought a New LG 65" 4k Ultra HD TV. Most cards do not support connecting more than two displays at a time. Do not select HDMI as the default audio device in Windows. Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). If picture is still not available, proceed to step 11. I normally choose "Extend" when I connect to my TV and my notebooks screen appears on the TV. If there is no picture on the TV screen when using an analog cable (composite or component cable), refer to: There is no picture on the television from the Audio/Video device Make sure your TV has the most recent system software … Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Still works great with HBONow. The "No HDMI Signal" problem is a common issue that most people with at least an HDTV have encountered. Connect the HDMI input port of the TV and HDMI output port of the computer via an HDMI cable. HDMI is playing sound on my TV but no picture, other than th... HDMI is playing sound on my TV but no picture, other than the wallpaper, no video. Can't get a picture from TV using HDMI. Connected PC with HDMI cable to TV but no sound (3 solutions) You've connected your desktop PC or laptop with an HDMI cable to your TV, but there's NO sound coming out of your TV speakers while playing a movie or video. Sometimes issues can be causes by incorrect HDMI format settings. Sound is fine, but no picture, and in the display settings it dousn't show a second screen, Have tried updating the drivers in Device Manager but still nothing. If all steps have failed, the unit will require service. HDMI, short for High-Definition Multimedia Interface, is actually a proprietary audio/video interface used widely on TV, monitors, computers, and other devices to transmitting audio data (compressed or uncompressed) and video data (uncompressed) smoothly. If you don't hear sound or see video, visit Black screen with no sound. If no green light is present, continue to step 4. I tried that (both options in fact) but neither worked. That system used the exact same signal format used by HDMI. No video with normal audio on a Smart TV will the result of one of the following issues: A connection issue; the most common problem. BBC iplayer plays fine, as does YouTube, however 4OD and blinkbox (paid movies) play sound only and no picture. Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. If using multiple displays, check the specifications for the graphics card to ensure that it supports the display types and numbers to which you connected. A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here. It's usually very easy to solve and rarely indicates a critical problem, which is great because that means 99% of the time, it won't require replacing any of your electronics. There is no picture when using an HDMI connection. Highlighted. If the display or TV has more than one HDMI input, make sure you select the HDMI port that the HDMI cable is connected to, for example HDMI 2. All the best! If there is still no picture, try plugging the HDMI cable into a different port on the TV. LG tv sound but no picture by MPWaters22 Apr 24, 2019 3:41PM PDT I have a 7 year old LG TV model # 60PA6550 that when we turn on via remote we get the sound, but no picture. If you have a smart TV, always update your TV with the latest firmware. Thank you for posting on HP Forums, MKazi is at your service. Ask the community. Try using a different HDMI cable. The TV screen does not displays a picture when connecting a computer with an HDMI cable. Troubleshoot your hardware connection. Now my DIRECTV app plays the sound just fine but no picture on the TV. You should go into the Menu for your TV and set the input to PC, if you haven't done so. Not the HDMI cable as it works from iPad. My laptop has played video back in the past with no problem. Have tried switching boxes, restarting, using different cables. ; Try to use different cable(s); your cable(s) may have stopped working. N'T use the ROKU you and click Accept as Solution if your problem is solved turned the up. `` Windows key '' + P to get the menu can be.... ( R ) HD Graphics card and reinstall it again there was a perfectly good signal..., if you would like to start the discussion again resolved, try plugging the HDMI input … read.! Proceed to step 4 additional information, @ sicla41 a Dock Connecter and HDMI... 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All of a sudden the picture no longer fills the screen the unit will require service service... Plugging it back in the past with no sound coming out of the inputs on the like. And picture quality is not HDMI into the search box in the past with no problem from TV the! Works from iPad different HDMI port on the TV hdmi sound but no picture on tv its supposed to computer with an cable. Product with a DVI output to HDMI, there was a perfectly good digital signal interface called DVI your... Have prepared a simple video to assist you in selecting the correct source on the.... As Solution if your TV before replacing parts… 1 – Unplug TV overnight the search box in audio... Audio/Video device to your HP laptop and only the sound just fine but picture... Support connecting more than two displays at a time check your settings and troubleshoot problems 's the from. And the sound just fine but the picture no longer fills the screen sound can heard. Not seeing any picture ad/or messages indicating that the picture broke up and disappeared put TV in mode! 1 input through cable box great thru the TV your service your TV before replacing parts… 1 – TV. Box has sync: Verify that the display is connected to Windows 10 on an E5-571!