04 - Re-Enabled the Hue skill inside Alexa --- NOW everything works properly again. Go to the detail page for the corresponding smart home skill for a list of compatible devices. See if restarting your Echo solves the problem of Alexa not responding. No matter what the problem, when all else fails, try resetting your Amazon Echo device to its original settings as a last resort. Repeat this multiple times and turn it on again. I have reset and still not working, the remote on the Kasa app works fine though? Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Help & Questions. Alexa can't make calls if the Echo isn't properly connected to the internet. If calling on Alexa isn't working, there are a few troubleshooting steps to try. If you're asking Alexa to play music on an Echo device in one room, but another Alexa-enabled device starts playing music somewhere else, there are a few solutions to try. For example, if the Echo in your kitchen is named after its location, you can say, "Alexa, play Coldplay in the kitchen.". Alexa can stream live video from your camera to Amazon Fire TV, Echo Show, or Echo Spot. Restart the Alexa app via its Settings menu and then relaunch the app. Make sure your Wi-Fi password is correct. The smart card resource manager service runs in the context of a local service. I tried the SN reset, many times, but Alexa still can’t discover my Hue light. Anyone else having this problem or know how to fix it? New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. She may have heard, "Call the chin" instead of "Call Gretchen.". Now, with D-Link smart … Common issues found with Lutron Caséta switches and dimmers include light bulbs not functioning correctly, Caséta not connecting to Siri, and the Smart Bridge not working. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. This may help minimize Wi-Fi disruptions on the 2.4 GHz band. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. Try to reboot the smart device and re-discover on Alexa. Within the Alexa app, the thing to do is make sure things have unique names. Your lights, your command. Alexa might seem to be unresponsive because your Echo is too far away from the router. Make sure your contact information is correct. Note: Some manufacturers listed may not be available in all countries. After all that things are working again. I am emulating a real device via API. The microphone is turned off if you have a solid red light ring or bar instead of a solid blue one. Some of our frequently asked questions about the smart bulbs will be answered here including: Device setup, voice control, smart scenes, schedule/timer, removing or restoring a device or device information. After restarting the Alexa app, restart your Echo and then see if Alexa can detect it. Go to Amazon's Alexa page and try to complete the setup there. Update the Alexa app on your iPhone or Android. If it's orange, the Wi-Fi connection isn't working properly. See if rebooting your modem and router fixes Alexa's Wi-Fi connectivity issues. Download the manufacturer's companion app for your smart … You need to reference the right name when starting a skill. Tap on Wyze and then Disable Skill. Try these steps first: Make sure that your smart home device is compatible with Alexa. Make sure that your Bluetooth device uses a supported Bluetooth profile. Just got my first smart light which works with Phillips Hue. After updating your router's settings, try asking Alexa to discover your smart home device again by saying, "Discover my devices.". Tags: alexa commands do not work on lg tv, alexa lg webos tv, amazon-alexa-lg-tv, is my lg tv compatible with alexa, issues with alexa and lg tv, lg smart tv alexa skill, lg smartthinq alexa commands, lg tv alexa commands, lg tv alexa commands list, lg tv alexa compatible, lg tv not responding to alexa, lg tv unresponsive to alexa I've enabled and disabled the skill and ran "discover my devices" and nothing worked. Wireless connection could have been lost. I now enabled the Alexa Hue skill again, and everything is back normal and just works. Alexa might seem to be unresponsive because your Echo is too far away from the router. Here's a look at the 8 most common Alexa and Echo problems that users encounter with Alexa and their Echo devices, along with some simple fixes. The loss of Wi-Fi, a misfired signal, or any of a dozen potential causes can make it difficult for Amazon to find your smart plug. Whether your hands are full, you’re fumbling to find the light switch, or you want some peace of mind while away, Alexa is there to help — just say “Alexa, turn on the lights.” Pairing Philips Hue with Alexa lets you light your home your way. Restart the … The other day my Alexa got stuck on a solid blue ring of death and I had no idea why. Sometimes, removing your paired Bluetooth device from Alexa and then pairing it again will solve the problem. If it does, the issue is with your Alexa smart product. It's easier to keep track of your Echo speakers if they're named logically. My Alexa no longer recognizes my Hue A1 “old version” bulb. Make sure your smartphone and Echo are on the same Wi-Fi network. Press the microphone button on top of the device to turn it on again. We have the Smart LED line of products, like the Smart LED bulb, Smart LED Multicolor bulbs, etc., which do not use WiFi, they use ZigBee HA to communicate; this means they require a hub. This simple action may restore Alexa control to your Smart Device. Echo devices might be grouped improperly, or there might be Wi-Fi issues. Make sure the Alexa-enabled device is in Wi-Fi range. Please try a little later." Alexa, Make My Home Network Smart with D-Link. However, switching on and off my Echo show resolved my problem. You might not have one of the Smart WiFi LED bulbs. If you are having trouble connecting the smart device to Alexa please reference this video or guide. If you or another user accidentally disabled the skill, it won't work. Whatever the cause of your Alexa and Echo miscommunication, some easy troubleshooting steps will have them back in sync in no time. Both have worked fine with alexa however yesterday when I ask Alexa to turn living room light on she says ‘ok’ but the light didnt come on. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Of course, as a smart home blogger, my job is to look into why that happens and what we can do to fix it. Make sure you're calling the skill by the right name. Anyone else … 4. Check for device or setup issues. While your Echo should receive updates automatically, an outdated software version may be causing Bluetooth connection issues. Check the Echo device's software version and update it if necessary. If your Wi-Fi is down, reset it and see if that gets your music playing. Check your Echo's internet connection. Get the Latest Tech News Delivered Every Day, How to Fix Alexa Not Responding to Voice Commands, How to Fix Alexa Playing Music on the Wrong Device, How to Fix Alexa Not Operating a Specific Skill, How to Fix It When the Alexa App Says the Echo Is Offline, How to Fix It When Alexa Won't Connect to Wi-Fi, How to Fix It When Alexa Is 'Having Trouble Understanding Right Now', How to Connect Amazon Echo to Your Sonos Speakers, How to Connect Alexa to a Bluetooth Speaker, How to Fix Alexa Multi-Room Audio Not Working or Unreachable. However, no serial # can be found on this bulb. I can use the names of the individual bulbs, but nothing else. Once disabled, tap on Enable to Use … Check your Alexa voice history. Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. 03 - Discover my devices, while pushing the Hub's button- at this point, still nothing worked. Reply. So the second time I disabled/renabled the skills I chose the second “Home” option in the list and now all my devices work as expected. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Restart your Echo device. If you're not speaking clearly, Alexa may seem baffled by your voice command. Update your router settings. If your device has a screen, check the light on the device. Try reboot the device and re-discover on Alexa. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. Restart your modem and router. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset … Restart your modem and router and see if this gets your music streaming again. If necessary, restore your internet connection and then try calling again. If it isn't, take steps to restore your internet connection. Wait for your smart light to populate within the WiZ app, then tap Finish. Well it partially worked. Please post here when the issue has been fixed. Does the Smart Home system work without the hub? Reduce Wi-Fi congestion. After logged in to the Alexa App, go to skills in the menu. Move it closer to the router and see if this solves the problem. This is a problem with app to Alexa connection. Test the Wi-Fi password on another device, and if necessary, change it and try connecting Alexa again. If necessary, re-enable the skill and see if this solves the problem. Make sure the Alexa-enabled device is in Wi-Fi range. For more information, visit Mygeeni.com. See all Amazon Alexa voice commands. The cord is stuck behind my nightstand and it’s hard to reach. Reduce Wi-Fi congestion. Someone told me I should try discovering my devices again and that worked, though I had to press the button on the Hue 2 hub first. Make sure the Echo's microphone is turned on. A simple software glitch may be the problem. For example, you can't start the Jeopardy skill by calling it "that word game." Alexa devices use a USB power … Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. Lavi says: November 7, 2020 at 3:30 am. Restart the Alexa app via its Settings menu and then relaunch the app. Read the edits of my comment. When you review your Alexa history, you may find that she thought you said, "Play mushroom" instead of "Play music.". Last night I noticed that Alexa can’t control my Philips Hue lights by scene or group. Asked Alexa, ‘ok’ but didnt come on. I assumed bulb blown. Move it closer to the router and away from walls, metal objects, or other possible sources of interference. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. The devices still respond to voice commands. Tap on Skills & Games. This simple troubleshooting step sometimes jogs the skill back to action. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". 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